IT Server Maintenance from Offshore Location

We at ItP understand the absolute necessity for keeping all our servers online 24X7 and make them as secure as possible.

Our server maintenance and management services are designed to keep your server (s) up and running 24 X 7 and ensure that the servers are always delivering expected performance to your network users.

We Offer 24/7/365 Technical Support Availability.

Our Support staff can be reached via email, support website or via telephone.

Our server maintenance and management services comprise of:

• Performing Security Checks and Updates
• Checking application functionality
• Checking redundancy
• Check backups.
• Installation and configuration of firewall
• Installation of security updates as released by OS vendor
• Installation of security updates as released by Third Party Software vendor
• Configuration changes
• Update kernel to the latest release
• Checking server log files
• Checking hard disk drive for space or any corruption
• Checking core file and folder permission
• Thorough security audit
• Applying Security Policies
• Anti-DoS/DDoS kernel code tweaking
• Default system users removal
• SSH server hardening
• Mod_Security (Intrusion detection and prevention engine for web applications)
• Securing /tmp directory
• Kernel tuning with sysctl
• Snort (Network Intrusion Detection System)
• Acid (Analysis Console for Intrusion Databases)
• Anti-spam configuration Smartd (HDD Reliability monitor)
• SIM (System Integrity Monitor)
• PRM (Process Resource Monitor)
• SPRI (System Priority)
• BFD (Brute Force Detection)
• PMON (Socket Monitor)
• Disabling of unused and insecure services
• Removal of insecure packages and unnecessary software
• Regular scans for easy-to-guess users passwords
• Log auditing for unusual activity
• Investigating hacking attempts
• Restoring files from backup

We also monitor services on your server to make sure the services and server are up and running round the clock, and provide you an email or text notification when the services are down or modified. To know more about our support structure for the above services please Click Here.